baji game Terms and Conditions

1 General Introduction

These terms and conditions ("Terms") apply to the use of the baji game platform and all related services. When you access this website, create an account, or take part in any betting or gaming activity, you are considered to have fully agreed to these Terms.

These Terms are written for users in Bangladesh and all provisions contained herein apply to them in full. We strongly recommend reading this entire document before using baji game's services. If any part is unclear, please contact our support team before proceeding.

baji game reserves the right to change, amend, or update these Terms at any time. Continuing to use the service after updated Terms are published will be taken as your acceptance of the new terms. We therefore recommend revisiting this page regularly.

2 Definitions and Interpretations

The key terms and phrases used in these Terms are defined below for clarity:

• "Platform" or "Site" — Refers to the baji game website and mobile application, including all related digital services.
• "User" or "You" — Any person who has registered on this platform or is using its services.
• "Account" — A user's personal registration profile, through which they can access all services.
• "Wallet" — The virtual funds held within an account, from which bets can be placed and winnings are credited.
• "Bonus" — Additional funds or rewards granted by baji game under specific conditions.
• "Wagering Requirement" — The condition specifying how much must be wagered before winnings derived from a bonus can be withdrawn.
• "Live Casino" — Real-time gaming sessions with a live-streamed dealer.
• "KYC" — Know Your Customer, the identity verification process.

3 Eligibility and Age Requirement

To open an account on baji game and take part in any betting or gaming activity, the user must be at least 21 (twenty-one) years of age. Use of this platform by minors is strictly prohibited.

3.1 Additional Eligibility Conditions

• The user must provide genuine and verifiable personal information.
• Each person may operate only one account; creating multiple accounts is not allowed.
• Accounts may not be operated on behalf of or as a representative of another person.
• The user must remain aware of their own mental and financial capacity.

baji game may request necessary documents for age and identity verification at any stage. The platform reserves the right to temporarily suspend withdrawal access until verification is complete.

4 Account Registration

When registering on baji game, the user must provide accurate and complete information. Providing false or misleading information may result in the account being immediately closed and any funds held in that account being forfeited.

4.1 Information Required for Registration

• Full name (as per national ID card or passport)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• A strong password

4.2 OTP Verification

As part of the registration process, an OTP (One-Time Password) will be sent to the mobile number provided. The account will not be activated until this OTP is entered correctly. Sharing the OTP with a third party is dangerous and will be treated as a security breach.

5 Account Security

The user is responsible for keeping their account login credentials — username and password — completely confidential. The password should never be shared with anyone; baji game staff will never ask for your full password.

• Use a combination of letters, numbers, and special characters in your password.
• Do not use a password that you already use on other sites.
• If you log in from a public or shared device, log out at the end of the session.
• If you notice any unusual activity on your account, notify the support team immediately.

6 Deposits and Withdrawals

6.1 Deposits

bKash, Nagad, Rocket, and Upay can be used to make deposits on baji game. The minimum deposit amount is ৳100. Deposits are generally processed quickly and reflected in the account.

6.2 Withdrawals

The same methods — bKash, Nagad, Rocket, and Upay — can be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawal processing typically takes between 30 minutes and 3 hours.

6.3 Withdrawal Conditions

• Completing KYC verification is mandatory before requesting a withdrawal.
• To withdraw winnings earned from a bonus, the relevant wagering requirement must be met.
• It is recommended to use the same mobile wallet number for withdrawals as was used for the deposit.
• For suspicious transactions, the process may be delayed for additional verification.

For detailed questions, answers to all payment-related queries can be found on the Frequently Asked Questions (FAQ) page.

7 Bonuses and Promotions

baji game offers various types of bonuses and promotions. Each offer has its own specific conditions that must be met. Bonus funds cannot be withdrawn directly — they become withdrawable after the wagering conditions are fulfilled.

7.1 Welcome Bonus

New users receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw the bonus amount, a 15x wagering requirement must be met. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200, and the wagering required is ৳1,200 × 15 = ৳18,000.

7.2 General Bonus Rules

• A user may use a bonus offer only once, unless the offer's own terms state otherwise.
• A specific time limit may apply to claiming a bonus.
• Taking advantage of bonuses through multiple accounts will be considered fraud.
• baji game reserves the right to modify or withdraw any bonus offer.
• If bonus conditions are violated, the bonus and any associated winnings may be cancelled.

8 Betting and Gaming Rules

Once a bet has been placed on baji game, it generally cannot be changed or cancelled. The user must carefully verify all information before confirming a bet.

8.1 Sports Betting

• For determining the outcome of any match or event, information from official or authoritative sources will be treated as final.
• If incorrect odds are displayed due to a technical error, the right is reserved to void that bet.
• If an event is abandoned before the match starts, the bet amount will be refunded.

8.2 Casino Gaming

• The outcome of all games is determined by a real-time Random Number Generator (RNG).
• In the event of a technical issue or network disruption during a live casino game, the system log will be used as the final reference.
• The RTP information shown for slot games indicates the average return rate — it is not a guarantee for every session.

9 Prohibited Activities

Any of the following activities are strictly prohibited on the baji game platform. Users found engaging in them will have their account immediately closed and the associated funds may be forfeited:

• Creating or operating multiple accounts.
• Registering using a false identity or false information.
• Misusing bonuses or attempting to circumvent bonus conditions.
• Exploiting technical errors or software vulnerabilities.
• Disrupting the normal operation of the platform, or attempting to hack or gain unauthorised access.
• Using this platform for money laundering or any unlawful financial activity.
• Attempting to access another user's account.
• Placing bets using any automated software, bots, or scripts.

10 Account Suspension and Closure

baji game may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If fraud or suspicious activity is detected on the account.
• If KYC verification fails or false documents are submitted.
• If the user themselves requests account closure.
• Upon instruction from a regulatory or law enforcement authority.

10.1 User's Right to Self-Closure

A user may voluntarily close their account at any time by contacting the support team via live chat or email. If there is a valid balance at the time of closure, it will be returned subject to verification.

11 Privacy and Data Protection

baji game treats the protection of users' personal data as its highest priority. The platform uses SSL encryption to keep all data secure. Full details of how user information is collected, stored, and used are set out on our Privacy Policy page.

• Personal data is not sold or transferred to third parties without the user's consent.
• Only necessary information is shared with service provider partners.
• Information may be disclosed in response to a lawful request from a legal or regulatory authority.
• Users may request correction or deletion of their personal information.

12 Limitation of Liability

baji game operates its platform on an "as is" basis. baji game will not bear any financial or legal responsibility in the following situations:

• If the outcome of a game or bet is affected by the user's internet connection being lost.
• If the service is disrupted due to unexpected server issues or third-party technical failures.
• If login credentials are compromised due to the user's own carelessness.
• If the service is unavailable due to unforeseen circumstances or force majeure events.

In any situation, baji game's maximum liability will be limited to the principal amount of the transaction in question.

13 Right to Modify Services

baji game reserves the right to change its services, game selection, payment methods, bonus offers, or any feature of the platform at any time. These changes may take effect without prior notice.

Additionally, the platform may be temporarily inaccessible for maintenance, upgrades, or other reasons. In such cases, an attempt will be made to notify users, but baji game will not be liable even if that is not possible.

14 Responsible Gaming

baji game believes that gaming and betting is a form of entertainment that should be enjoyed in a controlled and mindful way. If any user feels that gaming is having a negative impact on their daily life, we encourage them to seek support.

Our Responsible Gaming guidelines contain detailed information on various self-control methods, setting deposit limits, and the option to temporarily suspend your account. Our support team is also available to provide guidance on these matters if needed.

• Do not bet more than you can afford to lose.
• Avoid placing excessive bets in an attempt to recover money you have lost.
• View gaming as entertainment rather than a source of income.
• If you feel there is a problem, set limits for yourself or seek support.

15 Contact & Dispute Resolution

For any questions or disputes regarding these terms, please contact baji game's support team first. Our 24/7 live chat service provides assistance in both Bengali and English. You can also reach us by email:

[email protected]

15.1 Dispute Resolution Process

• Step 1: Direct discussion with the support team.
• Step 2: Escalation of the matter to senior management.
• Step 3: Resolution through neutral mediation if necessary.

baji game is committed to resolving all disputes quickly and fairly. If during a dispute a user feels they need more information, they may visit the About Us page.